Help Center » BestCreativity

Help Center

Payments

» If I win a contest, to whom do I have to issue an invoice or receipt?

» What are the accepted payment methods in order to publish a project on BestCreativity?

» Can I receive payment if I don't have a PayPal Account?

» How and when does BestCreativity pay winning designers?

User Accounts

» Can I change my nickname?

» I have not received the activation email. What should I do?

» I dont have a VAT number. Can I still participate?

» Can I create two separate accounts: one as a Creative and one as a Project Holder?

Fees and Costs

» What if I don't like any of the proposals received?

» Can the Project Holder receive a refund?

» What is the minimum price requested to publish a project?

» Do creatives have to pay a fee to participate in published projects?

Copyright

» Another designer has used clip art or stock images in their proposal. How can I report them?

» Another designer has copied my proposal. What can I do?

Contests/Projects

» How do I interact with the creative and graphic designers?

» How do I select the winner of my project?

» What should a Project Holder do once the project is online?

» Can I modify my contest brief once it is online?

» What happens once the contest is over?

» How much time does a contest holder have to select the winner?

» What happens if the Project Holder fails to select a winner?

» What should I receive from the creative I have chosen?

» How long does a contest last?

Submitting Designs

» The colors of my proposals change during upload. What can I do?

» What should I send for a Naming/Corporate Name project?

» Why has my proposal been eliminated?

» The client is not voting or commenting proposals. Can you intervene?

» How can I withdraw my proposals?

» May I submit more than one proposal for each contest?

» How do I submit a design?