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Payments
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If I win a contest, to whom do I have to issue an invoice or receipt?
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What are the accepted payment methods in order to publish a project on BestCreativity?
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Can I receive payment if I don't have a PayPal Account?
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How and when does BestCreativity pay winning designers?
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User Accounts
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Can I change my nickname?
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I have not received the activation email. What should I do?
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I dont have a VAT number. Can I still participate?
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Can I create two separate accounts: one as a Creative and one as a Project Holder?
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Fees and Costs
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What if I don't like any of the proposals received?
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Can the Project Holder receive a refund?
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What is the minimum price requested to publish a project?
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Do creatives have to pay a fee to participate in published projects?
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Copyright
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Another designer has used clip art or stock images in their proposal. How can I report them?
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Another designer has copied my proposal. What can I do?
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Contests/Projects
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How do I interact with the creative and graphic designers?
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How do I select the winner of my project?
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What should a Project Holder do once the project is online?
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Can I modify my contest brief once it is online?
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What happens once the contest is over?
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How much time does a contest holder have to select the winner?
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What happens if the Project Holder fails to select a winner?
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What should I receive from the creative I have chosen?
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How long does a contest last?
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Submitting Designs
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The colors of my proposals change during upload. What can I do?
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What should I send for a Naming/Corporate Name project?
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Why has my proposal been eliminated?
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The client is not voting or commenting proposals. Can you intervene?
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How can I withdraw my proposals?
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May I submit more than one proposal for each contest?
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How do I submit a design?
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